Last Updated: January 2026

Goldbats Privacy Policy — your data is completely safe with us

When you register on Goldbats, you share certain information with us. This policy explains clearly how that information is collected, where it is stored, and how it is kept secure.

Our Commitment: Goldbats never sells your personal data to third parties. Your privacy is our highest priority.

Your Data Journey

From Collection to Protection – A Four-Step Process

Collection

Required information is collected at the time of registration and transactions

Retention

Stored securely on encrypted servers

Security

Protected with 256-bit SSL and access controls

Deletion

Data is securely deleted upon request or at the end of its retention period

Why is your data safe with Goldbats?

The six core pillars of our privacy protection

Maximum Encryption

Goldbats uses 256-bit SSL/TLS encryption. Your password and payment details are never visible to any member of our staff.

Separate Data Centre

User data and financial transaction data are stored in separate encrypted databases with no connection between them.

Restricted Staff Access

Only authorised personnel may access data, and only as required for their specific role. All access is logged and regularly audited.

No Data Sales

Goldbats never sells your personal data to advertisers or third parties. This is against our core principles.

Regular Security Audits

Third-party cybersecurity experts audit Goldbats' systems every three months to identify vulnerabilities.

Immediate Breach Notification

In the event of a data breach, Goldbats will notify affected users by email within 72 hours.

This Privacy Policy ("Policy") Goldbats platform ("goldbats.net") applies to all users of our services. When you register with Goldbats, place bets, manage payments, or use any of our features — certain data is shared with us.

By creating an account or using the Goldbats platform, you agree to this Privacy Policy. This document is our Terms & Conditions' An integral part.

Section 1

What Information Do We Collect?

Goldbats collects two types of information – what you provide directly and what the platform collects automatically. Details are outlined below:

1.1 Information You Provide

Data Type Example Why It's Needed
Identity Information Full name, date of birth, NID number KYC Verification & Age Confirmation
Contact Information Mobile number, email, address Account Communications & Security Alerts
Financial Information BKash number, bank account Processing deposits and withdrawals
Profile Information Username, password Account Management

1.2 Automatically Collected Data

  • Device Information: Phone model, operating system, browser type.
  • Log Data: IP address, login time, features used.
  • Location Data: Approximate geographic location (country/city level). Precise GPS location is not collected.
  • Betting Behavior: Games you spend the most time on, betting patterns — to help ensure responsible gaming.
Section 2

How is your data used?

Goldbats uses your information solely for defined purposes. It is never used for anything beyond what is necessary:

  • Account Management: To facilitate registration, login, profile updates, and account security.
  • Payment Processing: To process deposits and route withdrawals to the correct account.
  • Service Improvement: To understand which features are most used and improve the platform accordingly.
  • Fraud Prevention: To detect and block suspicious activity.
  • Legal obligations: To comply with AML (Anti-Money Laundering) and KYC policies.
  • Responsible Gaming: To identify excessive betting patterns and provide support to the relevant users.
  • Contact: To send important account notifications, security alerts, and promotional offers.
You can opt out of promotional emails/SMS at any time. However, essential account notifications cannot be disabled.
Section 3

Who is your data shared with?

Goldbats strictly follows a data minimization policy. Your information is not shared with anyone except in the following cases:

Authorised Sharing

  • Payment providers: Only the necessary financial information is shared with bKash, Nagad, and Rocket to complete transactions.
  • Game Provider: Minimal data is shared with game software providers solely to verify your bet outcomes.
  • Legal Authority: Information may be disclosed in response to a court order or a lawful request from a law enforcement authority.
  • AML/KYC Verification: Verification data is shared with approved service providers for anti-money laundering purposes.

Prohibited Sharing

  • Selling data to advertisers or marketing companies.
  • Sharing information with unrelated third parties.
  • Disclosing personal information without your consent.
All third-party providers are required to sign agreements committing to Goldbats' privacy standards.
Section 4

How long is your data retained?

Goldbats does not retain data longer than necessary. Specific retention periods are defined for different types of data:

Data Type Retention Period Reason
Account Information 5 years after account closure Legal Obligations & Dispute Resolution
Transaction Records 7 Years In accordance with financial regulatory requirements
Betting History 3 Years Responsible Gaming Analytics
Log Data 90 days Security Monitoring
Marketing Preferences Until consent is withdrawn Promotional Communications

Once the applicable retention period has elapsed, Goldbats securely deletes or anonymises your data.

Section 5

Our Security Measures

Goldbats employs multiple layers of security to protect your data — not just on paper, but actively enforced at every level:

  • Transport Layer Security (TLS 1.3): All communication between your browser and our servers is encrypted.
  • AES-256 Database Encryption: All sensitive data stored in our databases remains encrypted at rest.
  • Two-Factor Authentication (2FA): Option to add an extra OTP layer for added login security.
  • Firewall & Intrusion Detection: Suspicious network activity is blocked automatically.
  • Penetration Testing: Our systems are tested by an external cybersecurity team every quarter.
  • DDoS Protection: Infrastructure protected against large-scale attacks.
Beyond technical safeguards, securing your own account is equally important. Use a strong password and never share it with anyone.
Section 6

Cookie Policy

Goldbats uses cookies on its website and app. Cookies are small text files stored on your device that help enhance your experience.

Cookie Type Purpose Type Duration
Essential Cookies Login session, security token Essential Deleted at the end of each session
Functional Cookie Language preference, odds format Optional 30 Days
Analytics Cookies Page visits, feature usage statistics Optional 90 days
Security Cookie CSRF protection, device identification Essential 7 Days

Optional cookies can be disabled through your browser settings. However, disabling essential cookies may affect the platform's functionality.

Section 7

Protection of Minors' Data

Goldbats strictly does not serve anyone under the age of 18. Our policy regarding minors:

  • Date of birth is verified at the time of registration.
  • In suspicious cases, a national ID or passport may be requested for verification.
  • If a user is found to be under 18, their account will be closed immediately.
  • We do not knowingly collect any data from minors.

If you believe a minor is using Goldbats, please report it to support@goldbats.net.

Section 8

Your Privacy Rights

Goldbats respects your rights regarding your personal data. You have the following rights:

Right to Access

You have the right to know what information we hold about you and to receive a copy of it.

Right to Rectification

You have the right to request correction of any inaccurate or outdated information.

Right to Erasure

You have the right to request deletion of your data beyond what is required by law.

Right to Restrict Processing

The right to request a temporary restriction on the processing of your data in certain circumstances.

Data Portability

The right to request your data in a structured format (CSV/JSON).

Right to Object

You have the right at any time to object to marketing communications or profiling.

To exercise any of these rights, email us at support@goldbats.net. We typically respond within 30 days.

Section 9

Privacy Contact

For any questions, requests, or complaints regarding your data, please contact our Data Protection team:

Email
support@goldbats.net
Live Chat
Available 24/7
Response Time
Up to 30 days
Section 10

Privacy Policy Updates

Goldbats may update this Privacy Policy as needed. For any changes:

  • The "Last Updated" date at the top of the page will reflect any changes.
  • Registered members will be notified of significant changes via email or in-app notification.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.

To request a previous version, contact support@goldbats.net. We retain versions from the past 2 years.

Enjoy with confidence — your data is safe with us

Register with Goldbats and join Bangladesh's safest and most trusted betting platform.

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