When you register on Goldbats, you share certain information with us. This policy explains clearly how that information is collected, where it is stored, and how it is kept secure.
Our Commitment: Goldbats never sells your personal data to third parties. Your privacy is our highest priority.
From Collection to Protection – A Four-Step Process
Required information is collected at the time of registration and transactions
Stored securely on encrypted servers
Protected with 256-bit SSL and access controls
Data is securely deleted upon request or at the end of its retention period
The six core pillars of our privacy protection
Goldbats uses 256-bit SSL/TLS encryption. Your password and payment details are never visible to any member of our staff.
User data and financial transaction data are stored in separate encrypted databases with no connection between them.
Only authorised personnel may access data, and only as required for their specific role. All access is logged and regularly audited.
Goldbats never sells your personal data to advertisers or third parties. This is against our core principles.
Third-party cybersecurity experts audit Goldbats' systems every three months to identify vulnerabilities.
In the event of a data breach, Goldbats will notify affected users by email within 72 hours.
This Privacy Policy ("Policy") Goldbats platform ("goldbats.net") applies to all users of our services. When you register with Goldbats, place bets, manage payments, or use any of our features — certain data is shared with us.
By creating an account or using the Goldbats platform, you agree to this Privacy Policy. This document is our Terms & Conditions' An integral part.
Goldbats collects two types of information – what you provide directly and what the platform collects automatically. Details are outlined below:
| Data Type | Example | Why It's Needed |
|---|---|---|
| Identity Information | Full name, date of birth, NID number | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email, address | Account Communications & Security Alerts |
| Financial Information | BKash number, bank account | Processing deposits and withdrawals |
| Profile Information | Username, password | Account Management |
Goldbats uses your information solely for defined purposes. It is never used for anything beyond what is necessary:
Goldbats does not retain data longer than necessary. Specific retention periods are defined for different types of data:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations & Dispute Resolution |
| Transaction Records | 7 Years | In accordance with financial regulatory requirements |
| Betting History | 3 Years | Responsible Gaming Analytics |
| Log Data | 90 days | Security Monitoring |
| Marketing Preferences | Until consent is withdrawn | Promotional Communications |
Once the applicable retention period has elapsed, Goldbats securely deletes or anonymises your data.
Goldbats employs multiple layers of security to protect your data — not just on paper, but actively enforced at every level:
Goldbats uses cookies on its website and app. Cookies are small text files stored on your device that help enhance your experience.
| Cookie Type | Purpose | Type | Duration |
|---|---|---|---|
| Essential Cookies | Login session, security token | Deleted at the end of each session | |
| Functional Cookie | Language preference, odds format | 30 Days | |
| Analytics Cookies | Page visits, feature usage statistics | 90 days | |
| Security Cookie | CSRF protection, device identification | 7 Days |
Optional cookies can be disabled through your browser settings. However, disabling essential cookies may affect the platform's functionality.
Goldbats strictly does not serve anyone under the age of 18. Our policy regarding minors:
If you believe a minor is using Goldbats, please report it to support@goldbats.net.
Goldbats respects your rights regarding your personal data. You have the following rights:
You have the right to know what information we hold about you and to receive a copy of it.
You have the right to request correction of any inaccurate or outdated information.
You have the right to request deletion of your data beyond what is required by law.
The right to request a temporary restriction on the processing of your data in certain circumstances.
The right to request your data in a structured format (CSV/JSON).
You have the right at any time to object to marketing communications or profiling.
To exercise any of these rights, email us at support@goldbats.net. We typically respond within 30 days.
For any questions, requests, or complaints regarding your data, please contact our Data Protection team:
Goldbats may update this Privacy Policy as needed. For any changes:
To request a previous version, contact support@goldbats.net. We retain versions from the past 2 years.
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